Commercial training for scientists, engineers, technologists, MATHEMATICIANS and medical professionals

ETHICAL TELEMARKETING


OUTCOMES from thIS course

  1. A comfortable call process for contacting 'strangers' and building business relationships using the telephone
  2. A tailored 'script' for you to start using with clients and potential clients (also useful for networking events) 
  3. A toolkit of useful phrases and techniques for you increase your confidence on the phone 



INCLUDED IN 'ETHICAL TELEMARKETING' COURSE

 

  • Fears and misconceptions - what is 'ethical telemarketing'?
  • Creating a call process
  • How to approach the first call
  • How to speak with the 'decision maker'
  • Dealing with 'objections'
  • Live practice with immediate helpful 1-2-1 feedback